What Went Wrong and How to Make it Right
Today's companies are fast turning to teams as a means of organising and doing work. In theory, teams increase productivity; they improve communication; they make better use of resources; they are more creative and more efficient at solving problems; they make and implement higher-quality decisions.
In reality, however, many companies and managers have found teams prone to problems that make them ineffective. Teams become confused about goals; they have a difficult time making decisions; individuals don't accept their roles; team members often aren't rewarded appropriately; and team leaders don't always act like one. In short, the promise of teams has fallen far short of our expectations.
Fad or not, teams are here to stay - when they do work, there is little doubt that companies and managers benefit enormously. Packed with practical questions and answers about teams, this book identifies the obstacles preventing teams from achieving their potential, and suggests ways to remove them. Far from rocket-science, the tools and insights supplied by this book are down-to-earth and people-based, and are intended to help team members and managers to make the promise of teams - greater efficiency, greater flexibility and great productivity - come true.
