Dimensions
145 x 224 x 18mm
Somewhere between the casual "thank you" and the formal (and often feared) performance appraisal lies the heart and soul of coaching - helping employees do a great job. The foundation of 'Formula 2+2' is balance - placing equal emphasis on communicating to employees what they are doing well in addition to what they need to improve. 2+2 is simple (two compliments and two suggestions for improvement), yet powerful, emphasizing a number of feedback secrets to be carried out in a spirit of helpfulness and encouragement.
'Formula 2+2' tells the story of a manager who is trying to improve her ability to provide effective feedback to her employees. Through a process of trial and error, she discovers the simple solution to successful coaching: Formula 2+2.
