The Influencing Pocketbook

The Influencing Pocketbook by Richard Storey


ISBN
9781870471794
Published
Binding
Paperback
Pages
112
Dimensions
148 x 105 x 7mm

Influencing skills are at the heart of all successful communication.

This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.
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