Talk Lean by Alan Palmer


ISBN
9780857084972
Published
Released
01 / 01 / 2014
Binding
Paperback
Pages
208
Dimensions
140 x 218 x 11mm

In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results.
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