Social Media Governance Toolkit CD-ROM

The ITG Social Media Governance toolkit helps organisations create an effective governance structure around their social media activities. Social media is, for many organisations, a critical part of how they speak to customers, partners and stakeholders; for others, social media is a dangerous distraction. Dealing effectively with social media requires a joined-up approach that is aligned with the objectives and risk appetite of the business - a governance approach. The ITG Social Media Governance Toolkit contains a comprehensive suite of documents and templates that will help you develop, implement, monitor and improve social media activities across your organisation.