A step-by-step guide to forecasting and measuring six types of value.
This book presents a basic guide for anyone involved in implementing major projects - human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any type of project where significant expenditures of time and money remain at stake. The work not only shows how to forecast the value of the project in advance, but how to collect data during and after project implementation as well. It addresses how to enact improvements throughout the process so that the projected outcomes are realized. Building on a tremendous amount of experience, application, practice, and research, the book draws upon the work of many individuals and organizations, particularly those who have been reaching the ultimate levels of accountability using the ROI Methodology. Developed in an easy-to-read format and fortified with examples, tips, and checklists, this will be an indispensable guide for those who seek to understand accountability issues.
