Service Offerings and Agreements by Richard Griffiths


ISBN
9781780171920
Published
Released
02 / 12 / 2013
Binding
Paperback
Pages
200
Dimensions
170 x 244mm

Providing clarification and expansion of the core ITIL[registered] texts, this title reflects the thinking from ITIL 2011 and is aligned to the syllabus for the Intermediate Certificate in Service Offerings and Agreements.
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