With coverage on the importance of preparation and improving communication skills, as well as help coping with inevitable rejections, this title continues to be a great resource for a wide range of sales professionals and a useful reference for anyone interested in improving negotiation skills. Specific updates in the new edition include:
* Updated selling strategies and techniques
* Selling in new economic conditions
* Selling tips for introverted personalities
* Brand new coverage on the power of all the social media networking sites (born after this book published) such as LinkedIn, Twitter, Facebook, as well as ways to optimize sales success through Webinars
