A Self-Study Resource.
The role of "facilitator" has quickly emerged as an important new role in business, complimenting the roles of both the leader and the manager. Effective facilitation takes a new set of skills, knowledge, and abilities, often posing a challenge for those who must fulfill all three roles.
This bestselling book has a powerful, easy-to understand model of facilitation that is focused on getting work done, making it an ideal hands-on companion to help people apply the theory and methods discussed. The exercises in the book provide opportunities to learn through observation and introspection; practice the skills acquired; assess one's progress; and plan for improvement.
