Making Employee Appraisals Work.
Second Edition.
New edition of an established text for managers and students on performance planning and review. Updated to include contemporary practices such as 360-degree feedback and team performance planning and review, the book reinforces that this essential management tool is a continuous process, not a once-a-year event!
Managing employees' performance is central to the role of every manager. Yet few organisations or managers are satisfied with their performance management systems - and few employees look forward to their performance reviews. This discontent has two main causes: first, employees' performance is often managed in isolation from the plans and targets of the work group or business unit; and, second, the organisation is using inappropriate systems and methods of performance management.
This book describes how systematic performance management - planning, monitoring, reviewing, rewarding and developing what individual employees and work teams do - is a key to organisational success in today's complex and competitive world. Using practical examples, it outlines the options available to organisations and managers, and discusses how to work out what is best for your organisation.
This book has been popular with managers, human resources specialists, students and others since its original publication. This new edition has been substantially revised to capture the latest research and good practice, to include extensive coverage of new techniques like 360-degree feedback, and to open up new areas such as performance planning and review for teams.
