This version of Outlook in easy steps brings the series up to the Office 2003 level, and guides the reader through the Outlook 2003 combination of electronic mail, personal information management and team working software, plus instant messaging and newsgroup functions. This book also covers the enhanced version, Outlook 2003 with Business Contacts Manager. Covering all the essential features of Outlook 2003, and concisely written, Outlook 2003 in easy steps is ideal for novice users, and is equally suitable for current users or those upgrading from previous versions of Outlook.