A simple, practical approach to being a successful negotiator. This book will help you develop your emotional intelligence so you can become a highly skilled negotiator in all areas of your life - whether you're negotiating with customers, colleagues, family or friends. It will equip you with the tools and techniques to put negotiation theory into practice. Learn how to develop a winning mind-set, prepare successfully for any negotiation, recognise and respond to different negotiation situations, deal effectively with gameplay, manage the negotiation conversation and understand how to draw the negotiations to a successful close. The Negotiation Book is an inspiring and engaging handbook packed with Nicole Soames' expert advice, practical tools and exercises to help you master the art of negotiation. AUTHOR: Nicole Soames is a highly qualified coach and EQ practioner. She is the founder & CEO of Diadem that specializes in commercial skills training and coaching, with over 75 clients in 12 different countries, helping more than 2,500 people become commercial athletes. SELLING POINTS: . Negotiation is one of the foundational skills for anyone doing business today, at whatever level. . The negotiation techniques in this book are uniquely underpinned by emotional intelligence principles. . Written by a leading trainer in negotiation ? it contains practical exercises, tools and tips. . Part of the bestselling and smartly designed Concise Advice paperback series of self-development books.