This is a practical and far-reaching guide to establishing effective business analysis services. This unique reference offers readers all the guidance needed to establish a complete framework for planning, managing and delivering end-to-end business analysis (BA) services that maximize utility of the BA role and results in dramatic improvements in project success rates. "Managing Business Analysis Services" will enable technology organizations and their outsourcing partners to engage and deliver tangible benefits, value, and ROI back to the business. It presents the infrastructure and methods sorely needed for project managers, business analysts, and their managers.
