2 cassettes
'Lean management' is defined as the removal of enormous amounts of waste from business activities, thus creating more satisfying stable jobs. No one brings this dynamic new business management concept to life better than James Womack and Daniel Jones, two of the world's preeminent management authorities.
'Lean Thinking' acts as an easy to follow map to a more profitable streamlined and effective organizsation. By asking "what does the customer really want" value-creating steps are identified and harmful activities eliminated, with customer satisfaction and employee fulfilment as the end result.
