Dimensions
152 x 229 x 15mm
How to Deal with People Problems and Problem People . . .
In this updated and revised edition of 'Jerks At Work', popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviours-past and present-along with the most powerful strategies that readers can use today to deal effectively with them.
Dr Ken Lloyd is a nationally- recognized consultant, speaker, author, educator, and newspaper columnist.
