Instant Manager: Successful Workplace Communication

The aim of this book is to enable managers to extend, strengthen and enhance their workplace communication skills. Doing this creates many benefits, including increased productivity, higher levels of creativity, improved job satisfaction and reduced staff turnover and absenteeism. Written for aspiring or developing managers and built around the idea that workplace communication is a dynamic, interactive, lively and ultimately enjoyable process, it will tell the reader: what workplace communication is about; what the benefits of effective workplace communication are; how the ways and means of workplace communication can be chosen, planned and organised; how to successfully develop and use those ways and means; how to ensure that those ways and means contribute to his or her growth and development as a manager.