Implementing IT Service Management by Best Practice Series


ISBN
9789087536503
Published
Released
01 / 09 / 2011
Binding
Paperback
Pages
1

Many small to medium sized companies have asked us for guidance on this topic. Aware that no solution will fi t all we have asked the world's experts to give one model that is simple, easy to implement and pulls together the main processes found in ITIL and ISO 20000. Written by Global experts. Implementation of Major ITIL processes. Best practice interfaces between processes. Practical guidance with great templates. Peer reviewed by experts worldwide for great quality
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