What Works, What Doesn't And Why
Have you ever come away from a meeting knowing that you haven't made your point effectively? Have you ever made a presentation and felt audience attention slipping away? Do you sometimes find it difficult to understand your business associates and meet them halfway? Do high powered encounters with the boss simply put you on the defensive?
If any of these problems sound familiar, then this book is full of the advice and help you need. There are charts to help you identify what your audience wants from an encounter, so everyone comes away with the best possible results. There is advice on the best time to hold meetings - to lunch or not to lunch? - and ideas about how to gain prior knowledge of your audience, and motivate them through self-interest.
With its down-to-earth techniques and highly effective strategies, 'How To Talk So People Listen' will show you how to break free from the assumptions we all make when communicating in the workplace.
