Choice Words, Phrases, Sentences and Paragraphs for Every Situation
With ten new chapters, this updated edition is the most concise, comprehensive, and easy-to-use guide available on all types of written communications, from memos to letters to emails. Each chapter offers tips on writing a specific type of communication and guidelines for special situations. Samples allow you to see a range of styles and approaches and illustrate the complete, compelling business letter or the convincing, personable social letter.
Chapters devoted to such standards as the thank-you note, the letter of acknowledgment, get-well greetings, and the confirmation of a telephone conversation illustrate how to create quick memorable communications even when sending everyday messages.