Dimensions
152 x 229 x 11mm
How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars.
This book helps executives, supervisors and managers and the people that work for them, protect pride, profit and productivity from these disabling emotions.
Learn how to protect productivity and maintain unity between leaders and employees, even during periods of uncertainty and rapid change. Protect your career and workplace from the hidden costs of work-place tension and hostility. Learn how to: Handle the daily onslaught of frustration without losing momentum, mood or confidence. Avoid the conflict and cynicism that drains profits, resources and relationships. Discover why anger makes people irrational, lonely and depressed and how to quickly calm agitated colleagues and customers. Replace bitterness about the past with shared responsibility for the future. Create a blame-resistant, emotionally resilient workforce.
