Exposing Fraud

Exposing Fraud: Skills, Process and Practicalities is a working resource book, containing practical advice on how to conduct a fraud investigation, combined with a solid background of essential theories, the law, and related definitions.

Highly-regarded anti-fraud expert and trainers Ian Ross and Jose Chacko go beyond the basic techniques of fraud investigation, and show the reader how to apply those techniques effectively in real-life situations. Fraud investigators will be given the tools to investigate criminals who may be running multiple scams at the same time; they will find out how to manage an investigation and gather evidence to achieve the best possible outcome; finally, they will be shown how to take into consideration the cultural and psychological factors which influence fraudsters, as well as those factors which may represent a stumbling block to their own effectiveness.

Topics covered include:

- key fraud definitions
- key types and variants of fraud, including cyber fraud
- concepts of fraud behaviour: the psychology of fraud, impulsive fraud, systemic fraud, organised fraud
- conducting investigations: aims and objectives, essential skills, effective resourcing, ethical conduct, overcoming personal or cultural barriers, and appraising the corporate culture
- the importance of data analysis in fraud detection
- techniques in data analysis for fraud detection
- responses to fraud: dealing with fraud behaviour rather than type, handling intelligence and assessing evidence, dealing with different levels of fraud, from 'one-hit' cases through to complex investigations
- investigative interviewing: objectives, information capture, overcoming problems such as relevance filtering and confirmation bias, the PEACE model of interviewing, and avoiding false confessions
- prioritising and presenting the evidence: avoiding 'bad duplication', promoting data integrity, and reporting effectively
- case outcome and disposal; recovery of losses, civil and/or criminal proceedings
- managing the business risk of fraud