This book will show you how to connect the right people with the right information within their business to maintain the competitive edge. This title provides IT decision-makers with a broad education about the benefits of improving knowledge management: the information flow and relationships among workers within a company. It also provides case studies of successful knowledge management implementations that use Microsoft technologies in the enterprise and that IT decision-makers can apply in their own business, helping them to understand issues they may face in planning enterprise knowledge management solutions.