Dimensions
156 x 234 x 24mm
Effective Operations and Performance Management is written by practitioners and academics who are experts in their fields, providing coverage of all aspects of operations and performance within a company. The contributors include Andrew Mayo, Subir Chowdhur, Andrew Cox and Leslie L Kossoff. Aimed at CEOs, CFOs, executive management and middle management, the book provides executives with a solid platform from which to develop strategy and grow the business. With more than 30 chapters covering the management of operations and performance, it offers a wealth of information on leadership and best practice as well as step-by-step guides to improving operational robustness and measuring performance. Chapters include Multidimensional Performance Measurement Using the Balanced Scorecard, The Human Value of the Enterprise, Aligning Structure with Strategy, Reducing Costs through Production and Supply Chain Management. There are a range of checklists including Performing a Skills Gap Analysis, The Triple Bottom Line, Using and Understanding Financial Ratios for Analysis, Applying Stress-Testing to Business Continuity Management and much more.
