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Customer Relationship Management

Customer Relationship Management by Sarah Dougan


Authors
Sarah Dougan
ISBN
9781906403942
Published
Released
24 / 03 / 2014
Binding
Paperback
Pages
300
Dimensions
156 x 234mm

This book provides an extensive, detailed and critical knowledge and understanding of and the cognitive skills required to establish, develop and build upon customer relationships, maximizing the benefits to both the customer and the organization.
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