This is an invaluable guide to the latest in construction firm management techniques and strategies. Drawing on some of the most comprehensive and up-to-date studies on construction firm management, this is the most authoritative introduction to this often complex field available. Construction Firm Management presents its concepts and strategies in a clear and comprehensible manner and covers numerous vital topics, including: customer satisfaction models; establishing a best practices program; human resource management; succession planning; and, much, much more. This essential guide will provide all construction firm managers with valuable and practical solutions that can be implemented for immediate benefit.
