Collins Hotel and Hospitality English: Workbook Only

Collins Hotel and Hospitality English: Workbook Only by Mike Seymour


ISBN
9780007462995
Published
Released
02 / 04 / 2012
Binding
Paperback
Pages
160
Dimensions
210 x 148 x 10mm

24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
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