Beginner - Intermediate Level Users.
This handbook is a small, comparatively inexpensive, guide to Cisco's VoIP products and technologies. Written by an expert on Cisco products and technologies, this book offers an overview of the current industry-wide standards for telecommunications, and provides a detailed discussion of the administration of Cisco's Voice Over IP solutions.
The book covers every major VoIP product from Cisco, including:
- VoIP for Virtual Private Networks (VPN)
- PBX
- Computer telephony integration
- Web-based call centres
- Internet telephony
- Desktop video
- Fax
Also included are practical examples of Cisco IOS configuration and design for VoIP implementation in enterprise-wide environments. This book is the ideal guide for experienced network administrators, ISPS, and consultants who need to learn about VoIP technologies.
