Cisco Unified Presence Handbook by Brian Morgan & Shane Lisenbea & Michael Popovich


ISBN
9781587140440
Published
Released
01 / 06 / 2010
Binding
Paperback
Pages
288
Dimensions
189 x 229 x 15mm

The first start-to-finish guide to planning, deploying, and profiting from Cisco Unified Presence technologies.

* Walks readers step-by-step through base Presence configurations, client-side configurations, and practical applications.
* Includes indispensable coverage of integration with key third-party offerings, notably Microsoft Office Communicator (MOC)
* Thoroughly covers technical aspects of deploying Presence, and explains how it can be used within key vertical markets.

Cisco Unified Presence offers companies powerful opportunities to improve the productivity of their people. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, Presence enables people to find each other faster, solve problems faster, respond to opportunities with greater agility, and increase customer satisfaction. This is the first complete guide for professionals who need to plan, deploy, configure, manage, support, or sell Cisco Unified Presence. Written by three of Cisco's leading experts, it walks readers through everything they need to know about the technology and its usage. The authors thoroughly cover:

* Deployment models for user requirements based on work role or location.
* Base and client side configuration.
* Practical applications, including integration with key third party products suchas Microsoft Office Communicator (MOC).
* Installation and troubleshooting from both server- and client-side perspectives.
* Applications for Unified Presence within several key vertical markets
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