'Beating The System' shares anecdotes about the abuse of individuals by a variety of systems, particularly bureaucracies, and the tales of those individuals' successful efforts to "get even."
The authors use these anecdotes to illustrate successful strategies for combating abusive systems and show how anyone can use these tactics. Written by two people with extensive experience working with and in a wide variety of organizations (systems) including airlines, education, health care, manufacturing, financial and service organizations, and government. Russell Ackoff is an internationally renowned pioneer in the world of systems thinking.
This book Presents numerous tactics and strategies that can be applied to a broad range of abusive situations-practical, easy-to-use advice for how to beat any system that is trying to beat you.