The Barlows have come to the tiny outback town of Beltana, and Audrey's enjoying making new friends and seeing amazing sights like houses with real glass in the windows! But when Audrey's mum is suddenly taken to hospital, Audrey and her little brother are stranded with strict Mrs Paterson, who has some very particular ideas about "good" behaviour. Can Audrey make friends with this lonely old lady who keeps her heart in a cage?