Fully revised Apple--certified guide will show you how to support, upgrade, and troubleshoot your Mac.
* Self -paced course-in--a--book is a must -have for anyone who supports and troubleshoots Apple products
* Updated for Apple's latest systems.
* Companion curriculum used in AppleCare Technician Training courses worldwide
This authoritative, Apple-Certified training course is designed both for professionals who support Apple computers as well as Macintosh enthusiasts who want to upgrade, service, or troubleshoot their favorite systems. Fully revised, this fourth edition includes Apple's new models. Keyed to the learning objectives of the Apple Desktop Service and Apple Portable Service certification exams, this is the companion curriculum used in AppleCare Technician Training courses worldwide. The book starts out with basic computer theory and underlying technologies, then moves on to cover everything from networking to the nitty-gritty steps and diagrams for upgrading and troubleshooting.