60-Minute Active Training Series: How To Bring Out The Better Side Of Difficult People

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. 'How To Bring Out The Better Side Of Difficult People', Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways.