As times change, so do norms of behaviour in the office. 301 Smart Answers to Tough Business Etiquette Questions has the answers you need to survive daily life in a professional environment. Following the same popular Q&A format of her bestselling 301 Smart Answers to Tough Interview Questions, Oliver will tell you how to get the job and keep it by navigating all the intricacies of the modern workplace. Where other etiquette guides evoke images of a stilted and stuffy Victorian tea party, Oliver’s witty answers to common questions are both engaging and accessible.