Delivery Order
When you have found a product you would like to purchase, click on the green 'Add to cart' button.
A new screen will pop up advising that the item is now in your cart – you will have the option to continue shopping or proceed directly to checkout.
When you have finished shopping, click the green checkout button located in the item window or in the top right of the screen (next to the cart). This will take you to your shopping cart.
After reviewing the items in your cart, click on 'Secure Checkout' and follow the prompts to complete your order.
Once your order has been successfully placed, you will receive an order confirmation email listing your order number and order details.
If you do not receive this confirmation email, or you experience any errors or concerns when placing an order, please contact us.
QBD Local
QBD Local will use Couriers Please to deliver goods direct from a local store to the customer's home, provided that the goods are available in their local store/s.
This service is only available to addresses within range of our store locations, and only on products that are currently in sufficient stock at your local store.
Visit our QBD Local page to verify if your address is eligible for this option.
If yes, you will be able to see ‘Eligible for QBD Local Delivery’ under the ‘Add to Cart’ option for eligible products! You can confidently add these products to your cart, and will see the green tick that ensures these products will be available for a QBD Local order.
You can then proceed through the checkout as if placing any other order. Once your order has been successfully placed, you will receive an order confirmation email listing your order number and order details.
If you do not receive this confirmation email, or you experience any errors or concerns when placing an order, please contact us.
If you require further assistance, please feel free to contact us via the following methods:
- Online Contact Form
- Email: customerservice@qbd.com.au
- Phone: (07) 3291 7444
