You are able to order to collect in-store for any of our store locations, provided the store has sufficient stock available.
To take advantage of this service, browse for products online you would like to purchase.
To find out if items are available for Click and Collect, click on the product in the search results. This will take you to the product page.
Enter your post code or suburb in the box located underneath the price to see availability at stores near you. The store closest to you will be automatically selected. If you wish to change this store, select the store you would like to pick the title up from by clicking the green “Select Store” button in the list of nearby stores.
Click the maroon Click and Collect button and follow the prompts to order using this service.
An email with your order number will be sent to you to confirm your order has been successfully placed at the store.
When your order is ready to pick up, an email and SMS notification will be sent to you to let you know it’s time to collect your order. Please ensure you have received this message before visiting the store.
Please note that Photo ID is required for collection – this is so that we can ensure that only you can collect your order!
Can I nominate and save my preferred store?
Yes! Simply log in to the QBD Books website and go to the QBD Books location page to set your preferred store. Click on your local QBD and hit the green “Set As Preferred Store” button.
This store will now be selected as your default click and collect location.
Please note that online orders not placed through Click and Collect are not eligible to be picked up in-store, and cannot be converted to Click and Collect orders.
At this time, you can only Click and Collect one item per order.
If you require further assistance, please feel free to contact us via the following methods:
- Online Contact Form
- Email: customerservice@qbd.com.au
- Phone: (07) 3291 7444
