We can do our best to update/change your order but for some orders there is a very small window to do so!
Please keep in mind that while we can request changes to your order, if it is already in the stages of dispatch then it is too late to modify it.
Updates to shipping address can be actioned prior to dispatch, as well as cancellations to specific titles. We are also able to assist with swapping products so long as the product is available and is of equal or lesser value.
If you need to make changes to an existing order, please contact us with your order number, and any other relevant details, as soon as possible.
If you require further assistance, please feel free to contact us via the following methods:
- Online Contact Form
- Email: customerservice@qbd.com.au
- Phone: (07) 3291 7444
