If you are not a member of the QBD website you can create an account online by clicking on the 'Account' button in the top right corner of the website, followed by the 'Join Club QBD' button.
If you are not a current QBD VIP member, simply click on the 'New Member' icon and follow the below steps.
1. Fill out name, surname, and email fields - always double check your email to avoid typos!
2. Fill in the password field. This password must be 6 characters or more.
3. Acknowledge you have read our terms and conditions and/or sign up for our weekly newsletter.
4. Click create new member button.
And you're done! If you have some trouble logging in immediately after this step, please allow 5-10 minutes and try again, as sometimes a poor internet connection can mean a slower updating process for your new account.
If you hold a QBD VIP Card, you can sign up using your card to make online purchases. Simply click on the 'QBD VIP Member' icon and follow the below steps.
1. Enter your card number, beginning with Q in the top box.
2. Enter either your name, phone number or email address – please note that this must match the information you provided in-store when you signed up.
3. Click the button 'retrieve via QBD member card'. This may take a moment to load as our system searches for your customer record.
a. If the information you have provided is an identical match to what we have on our system, you will be taken to the next step.
b. If the information is not identical to what we currently have listed for your club card, a message will ask you to contact us.
4. You will then be directed to enter your name and email address (if not already provided), and select your password.
If you have problems joining the website or would like our team to walk you through the process, please do not hesitate to contact us.
If you require further assistance, please feel free to contact us via the following methods:
- Online Contact Form
- Email: customerservice@qbd.com.au
- Phone: (07) 3291 7444
